Terms and Conditions

Terms of Sale


1.1 In these Conditions these words have the following meaning:- ‘the Company’ Aphex Warehouse Services Limited as may be responsible for the supply of Goods and/or Services. ‘Consumer Protection Act’ the Consumer Protection Act 1987 or any similar legislation in any other country. ‘The Contract’ any contract under which the Company sells Goods and/or provides Services to the Customer. ‘the Customer’ the individual, firm, company or other party with whom the Company contracts. ‘Goods’ the whole or any part of the materials, equipment or other goods which the Company is to supply. ‘Services’ the whole or any part of the services which the Company is to supply or carry out including (without prejudice to the generality of the foregoing) all, design, manufacture, testing, repairs, supervisory services and works of erection or installation on site. ‘supply’ includes (but is not limited to) any supply under a contract for sale ‘International Supply Contract’ such a contract as is described in Section 26(3) of the Unfair Contract Terms Act 1977. ‘S.E.M.A.’ the United Kingdom Storage Equipment Manufacturers Association.


2.1 No order in pursuance of a quotation shall be binding on the Company unless and until such order is accepted in writing by the Company (including written acknowledgments sent by electronic means). Quotations may be subject to a site survey being made by the Company or a representative of one of the Company’s suppliers. the Company may need to amend any designs following a site survey, following consultation with the Customer. Subject to the Customer’s prior agreement any extra costs or expenses arising from such amendments shall be the responsibility of and paid for by the Customer and shall be added to the Contract price.

2.2 The Contract will be subject to these Conditions. The Company will not be bound by any term or representation inconsistent with these Conditions unless otherwise agreed in writing and signed by an authorised signatory of the Company. A list of authorised signatories is available from the Company upon request. Unless otherwise agreed in writing by the Company, these Conditions will override any terms or conditions stipulated or referred to by the Customer in his order or pre-contract negotiations.

2.3 Any illustrations, weights, measures, temperatures, capacities, descriptions, performance schedules or specifications contained in the Company’s catalogues, samples, price lists or other advertising or sales material are intended merely to present a general picture of the Goods and/or Services and will not form a representation or be part of the Contract unless otherwise agreed in writing by the Company.

2.4 Where the Company has not acknowledged the Customer’s order in writing, these conditions will apply to the Contract provided the Customer has had prior notice of them.

2.5 The Company reserves the right to correct any clerical or typographical errors made by its employees at any time, and shall not be bound by any obvious errors.

2.6 The company accepts no responsibility to ensure that the premises upon which goods are to be installed are adequate to withstand the loads imposed and the customer is deemed to warrant that the structural and other parts of the premises are in such strong and fit condition that the services can be carried out safely and are suitable for the company’s goods and services and for carrying the loads distributed.

2.7 Goods are not manufactured or designed by the Company and the Company gives no warranty that the sale or use of the Goods will not infringe the intellectual property rights of any third party.


3.1 If Goods are made or Services carried out to a specification, instruction or design supplied by the Customer or any third party on behalf of the Customer then:

3.1.1 the suitability and accuracy of that specification, instruction or design will be the Customer ‘s responsibility; and

3.1.2. The Customer will indemnify the Company against any infringement of any intellectual property right and any loss, damage or expense it may incur because of any such infringement or alleged infringement in any country; and

3.1.3 The Customer will indemnify the Company against any loss, damage or expense in respect of any liability arising under the Consumer Protection Acts by reason of the specification or design of the Goods and/or Services; and subject to the customers agreement, the company may make changes to the specification, which do not materially affect the quality or performance of the goods and/or Services.


4.1 The Company’s quotations for the Goods and/or Services are provisional and may be altered at any time prior to acceptance of the Customer’s order.

4.2 Prices charged will be those current at the time of delivery of the Goods, or completion of the Services. The Company may increase its prices at any time to take account of any increase in the cost to the Company of purchasing any goods or materials or manufacturing, working on or supplying the Goods and/or Services. However, a Customer may cancel the Contract without penalty if he/she does not agree to such an increase. The Company may, increase its prices at any time to take account of any error or inadequacy in any specification, instruction or design provided by the Customer or any modification carried out by the Company at the Customer’s request or for work to be carried out other than during the normal working hours of the Company.

4.3 All prices quoted are exclusive of VAT. The Customer shall pay VAT and all other relevant duties or taxes in respect of the Goods and/or Services.


5.1 Subject to sub-clause 5.2, the Customer shall pay all invoices received from the Company in respect of Goods delivered or Services performed no later than the agreed terms on the relevant invoice, provided that if the Company and the Customer shall have agreed a Schedule for the payment of interim and final payments the Customer shall make payment in accordance with such Schedule. If no schedule is agreed, assume payment with Purchase Order. Failure to comply will delay any order.

5.2 Where the Company has agreed to install Goods and has agreed in writing that payment for the Goods and/or Services or any part thereof is related to acceptance of the same by the Customer then unless otherwise agreed in writing by the Company, the use of any part of the Goods by the Customer shall constitute acceptance of that part of the Goods and the installation thereof and payment for that part of the Goods and installation shall become due in accordance with the agreed Contract terms.

5.3 Time for payment will be of the essence of the Contract notwithstanding that property in the Goods has not passed to the Customer.

5.4 Non-payment on a due date will entitle the Company to demand payment of all outstanding balances whether due or not and/or cancel all outstanding orders without prejudice to any other rights it may have.

5.5 The Customer will not be entitled to withhold payment of any invoice by reason of any right of set-off or any claim or dispute with the Company unless such right or claim is agreed by the Company in writing. This clause shall not apply to Consumer Contracts.

5.6 Without prejudice to any other rights it may have the Company will have the right to suspend performance of its obligations if it reasonably believes that the Customer will not make payment in accordance with this clause.


6.1 The Company will only deliver Goods or perform Services within mainland United Kingdom (which, unless otherwise stated by the Company, shall exclude the Channel Islands, Isle of Man, Orkney, and Shetland). The Customer will take delivery of the Goods at the nearest convenient unloading point to the Customer’s works or appropriate site and the Customer shall be responsible for notifying the Company of any restriction of access such as weight, width, height or unloading hours. The Company shall have the sole right to determine the relevant unloading point. The Customer will give the Company all necessary instructions for delivery upon the Company’s request and the customer will be responsible for any costs arising due to its delay in doing so and shall bear the risk and expense of off-loading.

6.2 The Company will be entitled to add a reasonable charge for delivery to all Goods.

6.3 The Company will try to deliver the Goods or complete the Services by any agreed date or within any agreed period. Such dates or periods are estimates only given in good faith and the Company will not be liable for any failure to deliver or complete by such dates or within such periods. Time for delivery will also be conditional upon receipt of final instructions for delivery being received promptly and all necessary information or approvals by the Customer being provided forthwith upon request. The Goods may be delivered by the Company in advance of any agreed date upon giving reasonable notice to the Customer. Dates for delivery of orders requiring installation refer to dates on which Goods will arrive on site.

6.4 If the Company is delayed in or prevented from delivering the Goods or carrying out the Services due to any cause beyond the reasonable control of the Company, the Company may cancel or suspend the Customer’s order without incurring any liability for loss or damage.

6.5 The company will try to comply with reasonable requests by the Customer for postponement of delivery but shall not be under any obligation to do so. Unless otherwise agreed in writing by the Company any packaging is intended to provide adequate protection only throughout normal conditions of transit of usual duration.

6.6 If the Company’s logisitic partner are unable to deliver any Goods to the Customer, a reasonsable redelivery charge will be applied to the Customer’s final invoice (for example, the Customer does not accept delivery or the address is incorrect). This does not include any instance in which the Customer has not been given reasonable notice of change of delivery date by the Company.


7.1 The Company may defer any deliveries of Goods or performance of Services or treat the Contract as determined if the Customer fails to make any payment when it becomes due, or enters into any composition or arrangement with its creditors or has a winding-up order made against it or has an administrative receiver or administrator appointed or passes a resolution for winding-up or a Court makes an order to that effect or if the Customer breaches any of these Conditions.

7.2 Clause 7.1 is without prejudice to the Company’s right to the full purchase price for the Goods and/or Services and damages for any loss suffered in consequence of the determination of the Contract.

7.3 Cancellation by the Customer will only be accepted at the discretion of the Company unless the Company commits a material breach of the Contract. Acceptance of the cancellation will only be binding on the Company if in writing and signed by a director. Any costs or expenses incurred by the Company up to the date of cancellation and all loss or damage resulting from the cancellation will be paid by the Customer to the Company forthwith.


8.1 The Customer will notify the Company of any damage to or loss or shortage of the Goods within three days of receipt or (in the case of total loss) of receipt of the invoice or other notification of dispatch and (where applicable) will simultaneously provide authority for the Company’s servants or agents to inspect any damaged Goods. Save as otherwise provided in this clause 8, the Company’s liability, if any, will be limited to replacing or (at its option) repairing such Goods and the Company will have no liability for any consequential loss arising out of such damage, loss or shortage.

8.2 Save as otherwise provided in this clause 8, the company’s liability in respect of any defect in or failure of goods supplied or default in any Services supplied or in respect of breach of any representation or warranty given by the company herein is limited to replacing or (at its option) repairing or paying for the repair or replacement of goods which are found to be defective by reason of faulty or incorrect design, workmanship, parts or materials and carrying out again any Services which it has failed to perform properly in accordance with the contract.

8.3 Save as otherwise provided in this clause 8, the company’s liability for any direct loss or damage sustained by the customer as a result of any error in any weight, dimension, capacity, performance or other description or information which has formed a representation or is part of the contract will not exceed the price of the goods and/or services in respect of which the description or information is incorrect

8.4 The company will only be liable to the customer in respect of the matters set out in clauses 8.2 and 8.3 provided that

8.4.1 the customer informs the company of the defect or default as soon as is reasonably practicable and in any event the defect or default is notified to the company within twelve months of the delivery of the goods or completion of the services; and

8.4.2 authority is provided for the company’s servants or agents to inspect the same prior to any remedial work being carried out; and

8.4.3 the goods are not moved from the position in which they have been installed.

8.5 Save as otherwise provided in this clause 8, the company shall have no other or further liability in respect of any direct or consequential loss or damage sustained by the customer arising from or in connection with any such defect default or error as aforesaid.

8.6 Where the company agrees to repair or replace goods or carry out services again any time specified for delivery or performance under the contract will be extended for such period as the company may reasonably require.

8.7 Except for the terms implied in the contract by section 12 of the Sale of Goods Act 1979 (and, , in respect of Consumer Contracts, sections 13, 14 and 15 thereof) or section 2 of the Supply of Goods and Services Act 1982, all warranties and other terms implied by statute or otherwise, are (unless it is unlawful to exclude the same) expressly excluded, so far as they are contained in these conditions or otherwise expressly agreed by the company in writing.

8.8 Except in respect of death or personal injury and as otherwise provided in this clause 8 the company shall not be liable to the customer for any damage or for any direct or consequential loss (including any loss of goodwill, loss of business or loss or profits, whether or not such loss could have been reasonably anticipated by the Company) incurred by the customer in consequence of any negligence on the part of the company or negligence or wilful default on the part of its servants or agents in or in connection with the supply of any goods or in the carrying out of any Services or in the preparation or provision of any information or advice.

8.9 Where a Contract is a Consumer Contract, the limitations of liability in clauses 8.1, 8.2, 8.3, 8.5 and 8.8 shall not apply and the Customer’s statutory rights shall not be affected.


The following provisions shall apply to all contracts relating to Goods. No termination of the Contract shall prejudice limit or extinguish the Company’s rights under this clause.

9.1 Upon delivery of the Goods they shall remain the property of the Company until such time as the Customer shall have paid to the Company the full purchase price of all Goods and Services supplied under the Contract and under any other contract between the Company and the Customer. Until such time the Goods belong to the Company and they shall be entitled to recover the Goods or any part thereof and for the purpose of exercising such rights the Company its employees and agents with appropriate transport may enter upon any location where the Goods are situated.

9.2 The Customer is not permitted to utilise the Goods in anyway until full payment has been received, unless otherwise stated in writing by the Company.

9.3 The Customer is hereby granted a licence by the Company to incorporate the Goods in any other products, subject to any other consents that may be required from any third party.

9.4 The Customer shall maintain all appropriate insurance in respect of the Goods from the date or dates on which the risk therein passes to it. In the event of any loss or damage occurring while the Goods remain the property of the Company the Customer shall immediately on receipt of the insurance monies remit to the Company the full purchase price of the Goods lost or damaged less any part thereof which has already been paid and until such amount has been remitted shall hold such amount as trustee and agent for the Company.

9.5 The licences granted under sub-paragraph 9.3 above or either of them shall be terminable forthwith at any time upon notice by the Company to the Customer.


10.1 Except for International Supply Contracts and unless otherwise agreed in writing by the Company, the risk in the Goods will pass to the Customer on delivery or, if delivery is postponed at the Customer’s request, when the Goods are ready for dispatch.


11.1 If under the Contract it is agreed that the installation of the Goods or any other goods is to be carried out by or under the supervision of the Company, the Customer warrants that it will lay all necessary foundations and make all preparations to the site which the Company deems necessary by such date as may be specified in the Contract or as may be reasonably required by the Company; the Customer further warrants that it will provide suitable access to and possession of the site and all information and facilities required to enable the Company to perform its obligations.

11.2 The Customer will ensure that the Company’s employees and agents are able to carry out their work with continuity and without hindrance and any expense incurred by the Company as a result of the Customer’s failure to so ensure will be charged extra.

11.3 On completion of the Contract all surplus materials supplied by the Company shall unless otherwise agreed in writing by the Company remain the property of and be removed from the site by the Company. Until such surplus materials are removed the Customer shall take reasonable precautions for the safe custody thereof.

11.4 The Company’s liability for direct damage to property caused in the course of installation by the negligence or wilful default of the Company or its servants or agents shall not exceed the price payable under the Contract.

11.5 The Company reserves the right to sub-contract the installation of the Goods or the performance of any other Services required under the Contract. The Company utilises a ‘sign-off’ process whereby, if signed, the Customer acknowledges and accepts the ‘delivered’ is to a good quality level and there is no issue with the work. If signed by a representative of the installation team, it also acknowledges and confirms that it has been installed or performed to regulatory standards (such as S.E.M.A) which we assume all sub-contractors maintain and practice by.

11.6 The Customer warrants that it will at all times provide a safe working environment for the Company’s employees, agents and sub-contractors and will comply with all statutory or other regulations and codes of practice in connection therewith and will indemnify the Company in respect of any loss incurred by the Company due to the Customer’s breach of such warranty.

11.7 The Customer shall insure to the full value thereof and provide adequate protection for all machinery and equipment of the Company and all plant, machinery, materials and the Goods on site during the course of the installation and until removal against all loss or damage howsoever caused otherwise than by reason of neglect or default of the Company its employees or agents.


12.1 The Company shall notify the Customer of the date on which it is or will be ready to carry out any tests agreed with the Customer. The Customer undertakes that it or its representative will attend at the premises where the Goods are situate on the date specified by the Company for the purpose of witnessing the tests and agrees that in default of such attendance the Company may proceed with the tests in his absence and the Customer shall be bound by the results thereof.

12.2 [If the Customer wishes to test the Goods otherwise than at the Company’s premises or otherwise than in the presence of the Company ‘s employees, agents or representatives, the Customer shall first obtain written details from the Company of its recommended testing procedure for such Goods (which shall not be unreasonably withheld). The Company shall have no liability for any damage which occurs to such Goods during or as a result of such testing not being in accordance with the Company’s recommended testing procedure nor from any direct or consequential damage incurred by the Customer during or as a result of such testing not being in accordance with the Company’s recommend testing procedure.]


13.1 The Customer warrants that it will pass on to all third parties to whom it may supply the Goods or who may be affected by the use of the Goods all information as to the use and safe handling of the Goods which has been supplied with the Goods whether or not such information has been supplied by the Company.

13.2 The Company has set out the load bearing criteria of the Goods and the Customer covenants that it will strictly adhere to the same and will not use or install the Goods where the application of the Goods is not one which the Company has approved in writing. Failure to adhere to such instructions could render the use of the goods unsafe. Any modification by the customer to the goods will change the essential characteristics thereof within the terms of the Consume Protection Acts and the Customer will become the manufacturer thereof for the purposes of the Consumer Protection Acts.

13.3 The Customer warrants that any system supplied by the Company incorporating moving parts will be kept in good condition and working order and maintained as required by the Company’s specification. Failure to do so could affect performance and safety.

13.4 The Customer will indemnify the Company against any loss, damage, claims, expenses or liabilities arising as a consequence of the Customer’s failure to comply with its obligations in sub-clauses 13.1 or 13.2 or 13.3 or pursuant to the Contract or the general law.


14.1 All drawings, documents and other information supplied by or on behalf of the Company are supplied upon the express condition that the Customer will not without the prior written consent of the Company disclose or use them in any way except for the purposes of installing or operating the Goods for which they are issued. If the Customer fails to comply to this condition, the Company have the right to require payment based on losses incurred (time, supplier interaction).

14.2 Copyright and all other intellectual property rights in all drawings documents and other information prepared and/or supplied by the Company shall vest in and remain the property of the Company.


15.1 The Customer shall have full responsibility for compliance with (and any costs or fees relating to compliance with) any building regulations, statutory or other regulations or local bye-law affecting the siting, use, operation or construction of the Goods. and will indemnify the Company against any liability, claim, loss, penalty, costs or damage it may suffer as a result of the Customer’s failure to so comply.


16.1 Any personal information relating to the Customer obtained by the Company from the Customer shall be used by the Company for the purpose of fulfiling the Contract, but may also be used by the Company or any of its divisions or affiliates in order to send information to the Customer of any products or services of the Company, or any of its divisions or affiliates. The Company shall not pass such personal information to any other party unless required to do so by law.


17.1 These Conditions and the Contract are governed by English Law and the parties agree to submit to the jurisdiction of the English Courts in the event of any dispute.

17.2 If any provision of these Conditions is declared unlawful or unenforcable or becomes illegal or void for any reason, the validity of the remaining provisions shall not be affected.

17.3 Failure by the Company to enforce strict compliance with these Conditions by the Customer will not constitute a waiver of any of the Conditions.


Standard Terms and Conditions

1/ Unless we are advised to the contrary the following is assumed when the quotation is produced

a) The area where the installation is to take place is cleared to allow for un-obstructed access by the Mezzanine floor installation team.

b) The installation site has a suitable fork lift truck capable of lifting 1.75 tonnes, electricity, lighting and waste disposal for light goods which may include timber, packaging and small waste steel sections.

c) The forklift truck will be required unless we have quoted for otherwise, this should be available throughout the unloading and erection process.

d) The installation team receive full support and co-operation with safety procedures throughout the unloading and erection process.

e) If requested we can arrange for the installation to be carried out over a weekend to ensure minimum disruption during normal working hours. However you should be aware that we may decide to make an additional charge for work carried out during unsociable hours. The client will be advised in advance of this charge.

f) This quotation is valid for 30 days from the quotation date stated above. Should the order be received after this period a revised quotation will be produced.

g) Any of the details given in this quotation are subject to change after the full site survey is carried out. Should we need to make any alterations to the cost, the client will be advised in advance.

h) Any necessary alteration to the quoted column grid will be subject to an increase of cost. This is due to the section of steelwork required. Should an increase be necessary you will be advised following a full site survey.

I) With reference to the CE marking requirements for structural steel (under the construction products regulation), this quotation is provided based on Execution Level 2 (with reference to the EN 1090 series), unless otherwise instructed in writing by you or your design authority representative (the one placing product into the market is the one responsible for the CE marking of product).

J) This quotation based on the mezzanine floor being fully braced. Any requirement to remove part or all of the bracing will be subject to engineers approval and additional costs.

2/ The following items ARE included as standard in the above quotation.

a) Experienced Project Management throughout the design and installation process.

b) Detailed drawing showing position of stanchions and staircases for client approval before the installation process, we can if requested incorporate a client's logo on to the drawings.

c) Detailed on site survey of the existing building layout by experienced site surveyors to allow for best possible floor layout.

d) Preparation of engineering calculations to accompany the mezzanine floor. Calculations are presented to a high standard in accordance with the relevant building regulations.

e) Inspection of the mezzanine floor design and calculations by our "Approved Inspector" who will ensure the floor complies with current fire regulations and also issue a completion certificate upon satisfaction. (Fees Not Included) Or-

f) Application to relevant Local Authority for Building Regulation Approval. The necessary fees are not included in the quotation and will be payable to Aphex Warehouse Services upon request. Unless specifically quoted for above.

3/ The following items are NOT included as standard in the above quotation.

a) Building Regulation Application fees, or inspection fees. Unless specifically quoted for above.

b) Aphex Warehouse Services is not responsible for "Emergency Lighting", "Exit Signage" or Smoke detection which may be requested following an inspection of the mezzanine.

c) The quotation is based upon a "Column Baseplate" 300x300x12 square. As we are unable to substantiate to slab capacity of a site prior to producing the structural calculations - the Baseplate size may increase. Should the Baseplate size increase we reserve the right to charge an additional fee for larger baseplates.

d) Fire Protection including that of suspended ceiling, column encasement and perimeter protection. Please refer to building regulation application and feedback. Fire Protection is an additional cost. We do provide this service on the basis of findings and requirements from Building Regulation Approval. Should Fire Protection products be rejected by the client against our advice and that of Building Regulation, this will be at the discretion of the client and will not interfere with payment should the floor not be to Regulation standard.

e) Columns and general mezzanine metalwork if strictly GREY (or similar) in colour. Columns are NOT painted yellow for visibility – this is the responsibility of the client. Where forklifts are being used, we would recommend to encase the lower column section with suitable barrier(s) or protection. This is not quoted for in general and is the sole responsibility of the client to fully interpret their warehouse operation. Forklifts should be made clear of all structural metalwork and a clear designated route established with that of column protection (by others) to avoid potential collision and collapse. (Aphex will quote for optional extras if specifically requested at the discretion of the client)

f) We reserve the right to issue Letters of Indemnity should any structural evidential request not be fulfilled or produced by the client. Letters of Indemnity issued for reasons such as refusal or failure to produce structural evidence, must be signed and returned within 7 days. Should the Letters of Indemnity not be returned and signed within 7 days, we will assume acceptance of the Letters Of Indemnity and of the details included therein, and pursue manufacture and installation of the product as stated within your Purchase Order. The 7 Day limit can be wavered with clear and informed notice from the client.

4/ Terms of Payment unless agreed otherwise and notice of Installation

a) We require 40 % of the total order value including VAT upon receipt of an order, a further 40% including VAT is required upon delivery of the steelwork, and the final 20% including VAT is required upon completion of the installation.

b) To allow for design and fabrication procedures the installation of the mezzanine floor will commence 20 working days from approval of the "General Layout Drawing" or upon approval of Local Authority Application. The period of 20 working days is subject to change depending on the current fabrication capacity.

1 General Notes

1.1 Our standard terms and conditions apply (above).

1.2 Quotation Validity – This quotation is valid for 30 days from the quotation date.

1.3 Payment Terms – As agreed strictly.

1.4 Project Management – We have allowed for 1No Free site survey prior to the issue of drawings for customers approval,

any further site visits required will be chargeable at a rate to be advised.

1.5 Building Regulation Fees - Unless specifically quoted for, our quotation excludes any Building Regulation Fees, or inspection fees.

1.6 Emergency Lighting & Signage – Aphex Warehouse Services Ltd are not responsible for any “Emergency lighting, exit signage or

smoke detection” which may be required by Building Control.

1.7 Column Grid Changes – any changes from the quoted column grid following site survey due to obstructions or floor slab joints may

result in additional costs.

1.8 Cancelled Orders – Should any order placed be cancelled or not proceed for any reason, we reserve the right to charge for any

site survey, drawings or calculations and associated costs where applicable up to the point of cancellation.

2 Design

2.1 Bracing – This quotation and the design of the mezzanine floor is based on full height lateral cross or strut bracing on a minimum of

two faces of the mezzanine floor. If sufficient bracing is not permissible then additional costs may be incurred. Although designed to the

latest regulations it should also be noted that mezzanine floors are not entirely rigid. Should there be any specific requirements relating

to rigidity we must be informed prior to order placement.

2.2 Dynamic Loads – The mezzanine floor will be designed to accept static loads only. Should any machinery or equipment be placed

on the floor that could impose a dynamic load then Aphex Warehouse Services will need to be informed of this prior to order placement.

2.3 Concrete Floor Slab Strength, Base-plate size – We have assumed that the concrete floor slab is capable of supporting the

imposed column loads. This quotation allows for a maximum of 300mm x 300mm x 12mm base plates. To size the base plates correctly

we will require the following information as a minimum; floor slab thickness, hard-core thickness and the load capacity of the ground below

the slab (ground bearing pressure in kN/m²) When no such information is available either a core sample must be carried out and the above

information be provided or the manufacture is to proceed on assumed information at the customers risk on a signed letter of indemnity.

Should larger base-plates be required then these will be charged for at an extra cost to be agreed.

2.4 Concrete Floor Slab Levelness – The mezzanine floor will follow the level of the existing concrete floor slab, if there is a specific

requirement for the individual columns to be levelled then Aphex Warehouse Services Ltd will need to be informed of this prior to placement

of order. Dumpy level surveys can be conducted but must be arranged and are subject to additional costs.

2.5 Concrete Floor Slab Pockets – Should columns bases need to be recessed into the concrete floor slab then we will need to be

informed of this at quotation stage. Pockets cut into the floor slab will be the responsibility of others and will need to be a minimum of

100mm larger than the proposed column base plate. The depth and levelness of these pockets relative to each other will need to be

consistent across the floor. We do not pack from the base or grout unless previously agreed.

2.6 CE Marking & Execution Class – With reference to the CE marking requirements for structural steel (under the construction

products regulation), this quotation is provided based on Execution Level 2 (with reference to the EN 1090 series).

2.7 Structural Calculations – Aphex Warehouse Services Ltd will provide structural calculations for the mezzanine floors we supply.

We reserve the right to charge additional fees for non-standard design solutions which include but are not limited to; connecting to

other structures or surfaces, installation on non-ground bearing floor slabs, limited or removal of required lateral bracing. Furthermore

projects to be installed outside of England may be subject to additional fees and Aphex Warehouse Services Ltd must be made aware of

this prior to placement of order.

2.8 Standard Decking Sizes – Aphex Warehouse Services Ltd installs P6 38mm tongue and groove industrial chipboard decking at

2100mm x 600mm, this decking is self-colour. As such our secondary purlins are designed on 700mm centres. Other decking products

including coverings and coatings as well as moisture resistance and various sizes are available upon request and subject to additional costs.

2.9 Manufacture without Site Survey – If we are unable to conduct our own site survey and are required to manufacture off drawings

by others we do not accept any responsibility for any discrepancies. Any costs incurred due to differences between site and the

drawings we have worked from will be the responsibility of the client.

2.10 Column Case Sizes – We will not be held responsible for costs incurred for ordering column cases incorrectly. Should you wish to

order your own column cases please request the details from our office, do not take the details directly from the mezzanine floor drawing.

2.11 Countersunk Baseplate Fixings – Our standard base plate fixing is a hex head bolt. Countersunk fixings are available upon

request and carry an additional charge. Should countersunk baseplate fixings be required we must be informed prior to placement of order.

3 Site Conditions

3.1 Access – We have assumed a clear and level (+/- 10mm) site at the start of installation, with free access adjacent to, and at the same

level as, the mezzanine location via a roller shutter door (or similar) with minimum 3.5m x 3.5m opening, allowing unloading and

handling with a single 1.75 tonne counterbalanced fork lift truck.

3.2 Clear Site – Please ensure that the site is clean and clear prior to arrival for the installation of the floor. We have allowed for a clear

site within our quotation (unless otherwise agreed) and any variations in this agreement may cause delay and additional costs

which will be charged to your company at a rate to be advised.

3.3 Storage – We will require a suitable and secure lay down and storage area, under cover, for our materials, plant and equipment.

The required size and details will be defined by our project management team during the detailed design stage.

3.4 Power and Lighting – We have assumed that an 110V power supply will be available locally for small power tools and that permanent

or temporary lighting in the working area will be provided by others throughout the duration of our time on site.

3.5 Welfare Facilities – We will require the use of suitable welfare facilities to be provided for our use free of charge, to include but not

limited to the following:

· Toilets

· Lighting

· Hand Washing

· Drinking Water

· Rest Area

· Facility for heating water/food

· Changing Area

Temporary arrangements for the above are acceptable, however, these arrangements need to be agreed upon in advance. Should

any of the above not be made available then we would need to be made aware of this prior to our arrival and commencement on site

so that arrangements can be made and extra costs agreed.

3.6 Waste Materials – We will clear the site of our rubbish to a single location for removal by client or main contractor (at their costs)

3.7 Floors were Abutting Existing Floors – We will need to measure the existing floor height accurately (at point of survey) where it is

to join the new floor. A hole will need to be drilled through the adjoining wall (by others) to allow a measurement to be taken prior

to manufacture. This will also help with the installation to allow our operatives to pack up columns to the correct level. We will

allow for packing columns adjacent to existing floors to try and match levels. Please be aware that we can only pack to +/- 2mm of

existing level. Whilst every effort will be made to match levels at column points, due to joist deflection the floor cannot be guaranteed

to match along its entire length. Please note we only adjust those columns adjacent to the adjoining floor, we do not adjust any

existing floor columns. The remaining columns on our floor are all set to the same length and hence the mezzanine floor will follow

the levels of the ground slab. Please also note that where our decking is abutting an existing floor we cannot guarantee that the

decking will be a perfect join due to cutting tolerances and existing decking cuts. Options of a thin steel joining plate are available at

an extra cost on request.

3.8 Safety – The area of the mezzanine is to be cordoned off by others and all un-authorised personnel should be prevented from entering

the installation area for safety reasons.

4 Installation

4.1 Health & Safety – Our operatives expect to receive full support and co-operation with safety procedures throughout the unloading

and installation process.

4.2 Working Hours – We have allowed for our standard working hours (0800 – 1800 hrs, Mon-Fri) for this quote unless otherwise

agreed. Should any requirements be for working outside of these hours or weekend working then it would be subject to extra

costs to be agreed prior to start.

4.3 Build Method – Please note our quote is based on our normal installation method as per our standard method statements. Any

specific methods outside of the stated procedures will be subject to additional costs.

4.4 Temporary Handrails – if we have not quoted to supply any handrail on this project please ensure this is correct for your

requirements and that none is needed to any of the floor edges. If we have not been asked to provide any handrail on this quote you

or the principal contractor will need to provide and install some form of temporary edge protection that can be put in place as

we deck the floor. This is because the open edges will need to be protected once we have left site for the safety of any follow on

trades etc. Aphex Warehouse Services Ltd can provide temporary plastic barriers to stand on the mezzanine deck approx 2m back

from the open edge at a cost of £7.50/lm barrier per weeks hire. Please note however that this will be removed from site when

Aphex Warehouse Services Ltd leaves site. If more substantial scaffold edge protection is needed this is to be determined with

principal contractor/end user before placement of order and costed for by Aphex Warehouse Services Ltd or yourselves.

4.5 Cutting of Holes in Existing Roofs – If there is a requirement for any columns to be installed in an existing office area then this is

the customers responsibility to cut the hole prior to arrival on site, any making good of existing ceiling is to be the complete responsibility

of the customer.

4.6 Decking & Dust – We are required to cut chipboard decking whilst installing the mezzanine floor and this can generate a small

amount of dust. Should dust be a problem on your site then we must be informed of this at quotation stage. Any changes to our

standard installation process will be subject to additional costs.

4.7 Plant – Unless a cost has been agreed at quotation stage we have assumed that you or the end user will provide a forklift truck for

our exclusive use to build the mezzanine floor. This forklift truck needs to be a counterbalance type for use indoors (either gas or

electric) and capable of lifting 1.75 tonnes. It will have side shift and be capable of lifting to the deck height of the mezzanine + 300mm.

It will also need to go under the floor when its mast is in the lowest position. The forklift truck will need to be available from 08:00am

on the first day and then continuously for the duration of the works. Should an electric truck be supplied then the responsibility for

wiring in the charging unit lies with others. We cannot be held responsible for storage of gas on any site. Should gas be required to

power the forklift truck then the secure storage of this gas will be the responsibility of the principal contractor or end user.

4.8 Accidental Impact - Columns have not been designed for accidental impact. If forklift trucks or other heavy plant and

equipment are to be used in the vicinity of the mezzanine floor after completion then suitably designed column

protection or column guards will need to be provided and installed by others unless specifically quoted for by Aphex Warehouse Services Ltd upon instruction of the client.